Customer Relationship Management for Dispensaries
ERPCannabis has an extensive built in robust customer relationship management system to help grow your businesses. Our CRM module allows you to get to know your patients, send bulk texts or emails with personalized greetings, contact your patients with information about special events, promotions, create loyalty programs based on referrals and more. This module generates easy to read detailed and in-depth donation reports. From here you will find out donation stats for any given period of time, new patient registrations growth and marketing results. Easily keep track of each promotion or referral by specific magazines, web promotions, client referral, etc. and measure the results by comparing donation profit against your expenses. This system will help you to track efficiency, make strategic decisions and adjust to improve your current strategy.
Adjust the donation values during promotional seasons and track the results. ERPCannabis allows you to have regular as well as promotional donation values for a particular product, category or weight equivalents (5 gram = 1/8).
Organize your marketing campaigns by using bonus points. This system automatically credit bonus points for the patient whenever making a donation or referral, which can be used towards future discounts.
We have built in an email campaign platform, which allows you to send a custom email campaign to your entire list or divide your list into groups and segment by interest, location, or activity.
We also have designed a marketing rep check-in verification system, which guarantees your marketing materials make it to their destination. Using our GPS-enabled the marketing reps check-in verification system, track when your marketing materials have been delivered to their destination by your marketing reps.